Terms & conditions
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, company name. We will collect personal identification information from Users only if they voluntarily consent such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
General permission to use and access and use limitations
This site is provided by xoro collects information in several ways from different parts of this site.
1. Complimentary ground shipping within 1 to 7 business days
2. In-store collection available within 1 to 7 business days
3. Next-day and Express delivery options also available
4. Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
5. See the delivery FAQs for details on shipping methods, costs and delivery times
Confidential information
xoro accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- xoro features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
Refund & Cancellation Policy
When you make a payment, you agree to use a valid payment method. If you aren’t happy with your content, Xoro offers a 30-day refund or credit for most content purchases.
If the content you purchased is not what you were expecting, you can request, within 15 days of your purchase of the content, that Xoro apply a refund to your account. This refund option does not apply to Subscription Plan purchases from our softwares, since we are providing 7-days free trial before initiate Subscription payment for any of our existing products.
We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, the platform from which you purchased your content (website, web application, mobile application or TV app), and other factors. No refund is due to you if you request it after the 15-day guarantee time limit has passed. However, if the content you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 15-day limit. xoro also reserves the right to refund students beyond the 15-day limit in cases of suspected or confirmed account fraud.
To request a refund, follow the steps here. As detailed in the Instructor Terms, instructors agree that students have the right to receive these refunds.
At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of the content that you want to refund or if you’ve previously refunded the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of the Services with us. If we ban your account or disable your access to the content due to your violation of these Terms or our Trust & Safety Guidelines, you will not be eligible to receive a refund.
Linking to this Site
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
Intellectual property
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Security and storage
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- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- xoro features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
Last updated: June 30, 2021 at 24:00 pm